Tanasky Integrated Energy Solutions (“Tanasky”, “we”, “us”) is committed to protecting your privacy. This policy explains what information we collect, how we use it, and the choices you have.
Information we collect
We collect information you provide directly to us, such as when you request a quote, contact us or book a site assessment. This may include your name, phone number, email address, property location and details about your energy requirements, including any photos you choose to share.
How we use your information
- To respond to your enquiries and prepare quotations.
- To arrange site assessments, installations and maintenance.
- To provide project updates and handover documentation.
- To improve our services and communicate relevant information.
Sharing your information
We do not sell your personal information. We may share it with trusted personnel and suppliers strictly as needed to deliver the services you request, or where required by law.
Data retention
We retain your information only for as long as necessary to fulfil the purposes described in this policy, including maintaining installation and warranty records, or as required by applicable law.
Your choices
You may request access to, correction of, or deletion of your personal information by contacting us using the details below. You may also opt out of non-essential communications at any time.
Security
We take reasonable measures to protect your information against loss, misuse and unauthorised access. However, no method of transmission or storage is completely secure.
Contact us
If you have questions about this policy, please contact us at info@tanasky.co.zw or via the details on our contact page.